Contact us

Need help with account, billing, recommendation quality, or data questions? We are here to help.

Best support channel

Please use the in-app YouCan Help widget first. It automatically includes account context so we can resolve issues faster.

What we can help with

  • Sign-in, authentication, and profile sync issues
  • Subscription, cancellation, renewal, and billing issues
  • Recommendation quality, growth dashboard, and product feedback
  • Privacy/data requests (access, correction, deletion)

Response time

We usually reply within 1-2 business days. Billing, account security, and data requests are prioritized.

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